A major project for a client in the municipal sector.

Over the years, people in the organization who had worked with Sullair compressors at other sites (e.g. aluminum smelters), communicated to management all the sustainability benefits of the Sullair brand.  Around 2014-2016, some compressors had already reached the end of their useful life and needed to be replaced (failures were frequent).  As the buyer, the municipality must proceed with the replacement according to the principle of a public call for tenders; the contract is awarded to the lowest bidder.  Unfortunately, the tender was won by a company competing with Comairco and compressors of a different brand were installed.  Reliability problems with this new equipment began a few months after commissioning.  Dissatisfaction was growing among operators who had expressed their preference for the Sullair brand.

Faced with the risk of production interruption due to the unreliability of new equipment, used Sullair compressors were added to the compressed air network.  The purchase of used compressors was possible without going through the bidding process.  The performance of used Sullair compressors despite accumulated hours was quickly noticed.  The Sullair warranty on used compressors even surpassed that offered on new competitive compressors!

The biogas plant required new compressors.  With the performance of used Sullair compressors installed at the organic matter recovery plant, it was natural to turn to Comairco and Sullair.  Thanks to the contractor who understood the customer’s needs, the choice of compressors was naturally directed towards the reliability of Sullair products.  Two Sullair variable-speed drive compressors and a water cooling system were installed here.

In 2018-2019, the Wastewater Treatment Plant needed to replace additional compressors.  Two brands were selected; Sullair and a competing brand.  A competitive price fight took place and Comairco, with its excellent relationship with Sullair, could position itself well in terms of price and win the tender by being the more competitive overall between the two brands.  A third brand of compressor (originally present at the Organics Recovery Center and the incinerator) was actually excluded due to their unreliability in the past.  So, it was with great pleasure that the customer ordered a compressor identical to those present at the biogas plant.  A new Sullair variable speed drive compressor is now operational at this location!

It was important to provide reliable energy efficient air systems to the team in place at these different water treatment hotspots.  The Sullair compressors were recommended and requested by all the teams present in these installations.  Positive employee feedback on Sullair and Comairco worked in our favor when selecting equipment and service provider.  There is less expensive equipment on the market but when reliability is in doubt, the team on site must dedicate additional time for ongoing repairs. This doesn’t account for the unplanned down time and what issues this creates for the production line.  These situations increase the clients Total Cost of Ownership over the life of the equipment.  This municipal customer quickly realized that Sullair compressors was the only viable choice to support their processes!  Today, we are proud to say that most of the compressors at this major municipal customer are of the Sullair brand supported by Comairco!