Lead Hand

Lead Hand

Winnipeg, MB

We are looking for a Lead Hand to join our team in Winnipeg !

WHY WORK AT COMAIRCO ?

• Base salary pending level of experience plus other benefits.
• Several bonuses offered (overtime, on-call, distance, training…).
• Company car and credit card for gas.
• Cell phone and laptop provided.
• Protective equipment and tools provided.
• Talent Development Plan.

*Follow our Instagram page @comaircolife to see what life is like at Comairco!

RESPONSABILITIES

You’ll be responsible for :

• Technical training- identify need per technician and work with Service supervisor to have training deployed
• Safety program-identify needs for safety training and expand on current program
• Foster a team environment with all individuals and inter-departmentally
• Technical issues- deployed to sites where we require a higher level of knowledge, follow up at sites regarding gaps when repairing, servicing equipment. Support when required for technical issues
• Rework assessment- track and train on rework-insure we are getting value out of rework, learned lessons shared with the individual tech as well as the team
• Service meeting- lead on meeting agenda sharing best practices, lessons learned, review any rework issues
• Major accounts maintenance- working with aftermarket manager to insure we are meeting expectations on major accounts
• Support service supervisor role via technical queries, warranty claims, etc
• Technician management- manage the team, disciplinary action, reward program
• Grow the branch and its revenue stream ensuring customer satisfaction is maintained and business is consistently developing to meet the needs of the market
• Promote Comairco sales service and parts, specifically promoting the team of technicians and their abilities
• Ensuring tools, clothing, company vehicles provided are properly maintained and used in an appropriate, and respectable manner by employees.
• Respond to customer service calls, requiring a greater level of expertise.
• Other duties as assigned.

YOU WILL BE SUCCESSFUL IF

• You have experience in a management role;
• You have experience with compressed air and its ancillary equipment or similar mechanical background in light/heavy industrial equipment (an asset);
• You have high skills and passion to train, coach and develop the technicians to ensure the best quality of service to the customer;
• You are a leader recognized for their autonomy, creativity, teamwork and professional integrity;
• You have strong interpersonal, problem solving and outstanding customer service skills.

THE COMPANY

Comairco is a family business whose employees have been at the heart of its success for over 50 years! Working with us means working with a team that is passionate about compressed air and is always looking to develop its skills!

For more information on the company, visit our website www.comairco.com

Does this post interest you? Submit your application quickly!